Welcome to the section dedicated to answers to the most common questions. Here you'll find all the useful information about shipping, orders, payments, returns, and the features of our blue light blocking glasses.
Everything you need to know about EYETUBERS glasses: use, benefits, and support.
1. How long will it take for my order to ship?
All orders are processed within 24–48 business hours. As soon as your order is handed over to the courier, you'll receive an email with shipping confirmation and a link to track your delivery.
2. Do your blue light blocking glasses have prescription lenses?
Our models are currently available with neutral blue-light-blocking lenses. We're working on introducing prescription versions in the future. If you want to be among the first to hear about updates, sign up for our newsletter.
3. How do I request a return or exchange?
You can request a return or exchange within 14 days of delivery. All you need is:
Contact our support via email
Please indicate the order number and model purchased
Wait for the instructions for the return procedure
The product must be intact and complete with original case and packaging
4. How do I track my order?
When your package is shipped, you will receive an automatic email with:
Tracking number
Direct link to the courier's website
Updated shipment status
You can check your delivery at any time.
5. What payment methods do you accept?
We accept major payment methods:
Debit card and credit card
PayPal
Apple Pay
Google Pay
Prepaid cards
All payments are secure and encrypted.
6. Do lenses really filter out blue light?
Yes. Our models use optimized lenses to selectively reduce the blue light emitted by screens, improving visual comfort during gaming, smart working, studying, and prolonged use of digital devices.
7. Are they also suitable for gaming and streaming?
Absolutely yes. The lenses are designed for long, continuous sessions, while the frames in the P1 collection guarantee stability, lightness, and comfort even after many hours.
8. Can I use them all day?
Yes. Our glasses are designed for extended use: work, study, streaming, evening scrolling, and everyday life. The lightness of the frames makes them ideal for wearing from morning to night.
9. Are they unisex?
Yes. All Eyetubers frames are designed to be unisex , with shapes and proportions designed to suit any face.
10. Can I change or cancel my order?
If your order hasn't shipped yet, you can request a change or cancellation. Contact our customer service team as soon as possible: we'll do our best to help you.
11. What should I do if I receive a defective or incorrect product?
Please write to us within 48 hours of delivery, attaching a photo of the product. We will verify the report and send you a new item immediately at no additional cost.
12. Can I get post-purchase support?
Certain. Our team is also available after purchase for:
mount support
usage tips
information on the model purchased
shipping problems
13. Do the glasses have a warranty?
Yes. All Eyetubers products are covered by a legal guarantee against manufacturing defects. If you encounter any problems, please contact us: we will find the fastest solution possible.
14. Are your glasses suitable for smart working?
Yes. Lifestyle frames are designed for 360° comfort, ideal for those who spend many hours in front of the laptop or on video calls.
15. What materials do you use?
We use lightweight, durable, and long-lasting materials designed for everyday use. Our attention to detail stems from our tech-fashion approach and the aesthetic pursuit of Italian design.
Work Better, Play Stronger
Work Better, Play Stronger
Work Better, Play Stronger
Work Better, Play Stronger
Work Better, Play Stronger
Work Better, Play Stronger
Work Better, Play Stronger
Work Better, Play Stronger
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